• Google Chrome (Mac + Windows): version 18.0.1025.162 m or higher
• Internet Explorer (Windows): versions 6 and higher
• Firefox (Mac + Windows): versions 3 and higher

To access the journal manuscript management system, authors are required to register with the journal for a free account. You will be assigned a unique username and password, which should be used for all manuscript related tasks.

You can register as:

• Reader: Not a necessity to read the full-text of the articles, however, this will allow you to receive notifications on the latest articles published online.
• Author: This will allow you to submit manuscripts to this journal.
• Reviewer: This means that you are willing to review the scholarly merits of manuscripts and to help authors to improve their work.

Cannot login?

• Do you have a username and password? No – click here to register.
• Did you misplace your username and password? Yes – click here to reset it. 
• Did you enable the cookies in your web browser? No – click here to view instructions.

Tried all of the above and it is still not working?

• The screen does not move past the login page? Yes – it might be that if you are accesssing the journal website from a university server that the proxy setting on that server is preventing you from logging into the journal website. Please contact your university's technical team to ascertain whether this might be the cause.
• No problem with proxy settings, but not able to log into the system? Yes – click here to contact the Title Operations Coordinator.

Cannot upload your manuscript? Large files (> 13 MB) may be difficult to upload. Try to use lower quality imagery in the Word document, and upload higher quality imageries in Step 4 of the submission process.

Contact details for immediate assistance: +27 (0)86 1000 381 or +27 (0)21 975 2602 [Business hours 08:00 – 16:30 weekdays] or email: submissions@hsag.co.za